Privacy Statement

Front & Centre takes your privacy concerns very seriously, and confirms to users of this site that we will not sell or rent individual user information to others and will only share information in accordance with this privacy policy. To Protect Your Privacy

Your Account

Front & Centre is committed to keeping customer information confidential and used solely for the purpose of serving you better. We are registered in the United Kingdom having notified the Information Commissioner of our data uses under the UK Data Protection Act 1998 and will only use the information that we collect about you lawfully in accordance with the Act and this policy. We undertake the following measures to ensure a high level of privacy for our customers. When transacting with our company you are dealing with Front Centre Ltd. In order for us to provide the best possible level of service, we need to gather certain information. When you place a booking with us, we will ask you for some relevant information, including: Your name Email address, Billing Address & Phone number. This information allows us to provide you with personalised services and correspond with you separately. The information you provide will be kept confidential and used to support your customer relationship with Front & Centre. It will help us to maintain your account and alert you to new special offers and services, which are suited to you as they become available. Such uses may be special offers in promotional emails and on our website.

Booking

Front & Centre is committed to keeping you safe which is why we moderate every single Zoom meeting we host. Bookings for anyone under the age of 16 MUST be made by a parent. And by booking, you are agreeing to let your child participate. We require your Zoom information when booking and only admit our registered customers. We also require that your video is turned ON during the class and that you are visible in the camera, this is a measure we must enforce for your safety.

Cookies

Like most websites, we use cookies and other internal tracking methods to track the way our website is used by our customers so we understand better how to make the service faster and more user friendly. The information we gather is analysed either in the aggregate or at a customer level, where we feel that the data we collect will help to enhance your purchasing experience.

Sharing Information

We do not share personally identifiable data with any other companies except as provided in this policy or permitted by law. We may provide such aggregate statistics about our sales, traffic patterns, and related website information to trustworthy third parties, but these statistics will include no personally identifying information. In order to provide you with a service, fulfil a transaction you have requested or in connection with legal process, we may share personally identifiable data with our agents (such as credit card processing companies, credit reference agencies, outside suppliers, distributors and delivery companies), and group companies for such purpose, relevant authorities or otherwise with your permission. Where appropriate, we share user experience information or other customer level personally identifiable information with companies within our group as well as our trusted third parties, agents and business partners for the purpose of accomplishing our objectives of customer personalisation and improvement of site design and user experience.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.